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Frequently Asked Questions

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How do I book a ski weekend?

It's easy. All you need to do is call us and when and how long you are thinking of visiting for, how many people are in your party and any other information and ideas you may have. From there we will let you know what accommodation is available and we'll build your weekend to suit you.

How long is the transfer?

Short! If you fly to Geneva the transfer by car is approximately 1 hour. It is possible to fly to Turin or Lyon but these take a little longer. Turin is 1.5 hours away and Lyon 2.5 hours. Naturally if you prefer we can arrange a helicopter to pick you up from Geneva and have you sipping champagne in the hot tub within 30 minutes!

Is there anything to do besides ski?

Plenty! If you prefer not to shred the slopes then we can arrange any number of activities for you to try. Take a look at our activities page to see what is on offer or give us a call and we'll be happy to share ideas. In addition, Chamonix is a bustling town in it's own right with plenty of shops, bars and museums to keep you entertained.

Is Chamonix suitable for beginner skiers?

Despite its reputation as a challenging off piste ski capital, Chamonix has plenty of areas which are suitable for beginner skiers. Our instructors will take new skiers to the beginner areas in order to establish the basics before moving onto the more challenging pistes.

Do I need a guide to ski the Vallee Blanche?

Yes. Undoubtedly beautiful and world famous, the Vallee Blanche is nevertheless an uncontrolled, glaciated off piste route and should be respected as such. For safety reasons we recommend that you hire a guide whatever your ski level and experience. It is highly recommended that skiers who undertake the Vallee Blanche are fully equipped with necessary high mountain equipment and in the company of a professional mountain guide. The Vallee Blanche is high mountain and glacial terrain; dangers include crevasses, sérac collapses and avalanche . We are happy to discuss your guiding, equipment and route options with you and make the necessary arrangements on your behalf. In this way you can relax and enjoy the most beautiful off piste descent in Europe...

Do I need a car to get around the Chamonix Valley?

Not necessarily. Although for small parties a car is very useful, there are several ways to get to the various ski areas dotted around the valley, including but not limited to train, bus and private transfer. Many chalets and offer transfers to the lifts in the morning and afternoon as part of their service. If this is not the case, as a fully licensed transfer company we are able to offer a private transfer service for you and your guests.Just call us to discuss your ideas and requirements.

Do the Ski Instructors Speak English?

Absolutely. At CSW we will never book an instructor who doesn't understand your language! There are hundreds of instructors in the valley, most of whom speak very good English. Instructors teach hundreds of English clients every year and have very a good understanding of the language. We can also source instructors who speak a number of other European languages. Just let us know your requirements and we'll do very best to find a solution.

Where Can I Hire Skis / Snowboards / Avalanche Kits / Transceivers?

There are several options with regard to equipment rental whether you would like to shop around or have your skis delivered to your accommodation. CSW are very happy to make these arrangements on your behalf and save you the hassle of trawling around to the hire shop. All you need to do is give us your shoe size and height measurements etc and we will prebook the equipment for you. For those looking to hire Avalanche Packs, many guides will provide this as part of their service. If this is not the case many of the ski hire shops will offer these to hire for around €20.00. We can have all of this equipment and more delivered to your accommodation when you arrive so that you can try the gear on and go ski!

Should I Get Ski & Travel Insurance?

Yes, definitely. Insurance is an essential when travelling around and skiing in the mountains. If you have an accident you will require insurance in order to be rescued and treated. Rescue fees (especially if by helicopter) are very expensive and medical costs can end up costing tens of thousands. An EHIC card is NOT a replacement for travel insurance and you should ensure that every member of your party has a valid Winter sports insurance policy. It is possble to purchase limited insurance with ypour skipass and we are happy to make these arrangements for you.


Click HERE for Winter sports insurance

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